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Pioneer VSX-523K - Signal Select switching from H to A automatically rendering HDMI ports useless

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19K views 2 replies 2 participants last post by  zvi  
#1 ·

My receiver that is less than 2 months old has been working fine. All of a sudden, I lost sound when watching TV via the SAT/CBL HDMI input. I immediately noticed the H in the display was now an A. Eventually, I lost the video signal (FYI, my receiver outputs to a projector via HDMI cable). So I moved the HDMI cable for the Cable box to the DVD HDMI port on the receiver. Voila, TV and sound again. This lasted for a couple of days and then the same thing happened on that port. The H changed to A in the display and I no longer have audio and video. I manually selected H using the "Signal Sel" button on the remote, but it switched back to A by itself within a few seconds. Now this happened to my HDMI Game port so I plugged my game console into the BD port and it's working at the moment, but when it goes, I'm out of ports.

 

Anybody know if this is a known issue, an end-user error, or a defect? Any suggestions on how to fix this if not a defect?
 
#2 ·

I ended up calling Pioneer for a resolution and here is what fixed the issue for me which I am posting for anyone else with this same issue.

 

All that was needed was to reset the reveiver. With the power off, press and hold the "Power/standby" button and "Band" button on the receiver itself. When the receiver comes on, press the "Auto Surround" button once and then press the "ALC" button to the right of the "Auto Surround" button. The screen will show the word "OK" and your unit has been reset. Everything worked fine for me after that.
 
#3 ·
I ended up calling Pioneer for a resolution and here is what fixed the issue for me which I am posting for anyone else with this same issue.



All that was needed was to reset the reveiver. With the power off, press and hold the "Power/standby" button and "Band" button on the receiver itself. When the receiver comes on, press the "Auto Surround" button once and then press the "ALC" button to the right of the "Auto Surround" button. The screen will show the word "OK" and your unit has been reset. Everything worked fine for me after that.
thank u. it worked......